Privacy Policy - On A Trip Holidays
We at On A Trip value your privacy and are committed to protecting your personal information. This privacy policy outlines the types of information we collect, how we use it, and how we protect it.
Information Collection:
We may collect personal information such as your name, email address, phone number, and billing information when you book a trip with us. We may also collect information such as your IP address, browser type, and location when you visit our website.
Information Use:
We use your personal information to provide you with the best travel experience possible. This may include booking flights, hotels, and activities on your behalf. We may also use your information to send you promotional materials and to improve our services.
Information Protection:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using secure servers and encryption technologies to safeguard your data.
Information Sharing:
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law.
Updates:
We may update this privacy policy from time to time. We will notify you of any material changes to this policy by posting a notice on our website.
Contact Us:
If you have any questions or concerns about our privacy policy, please contact us
Terms & Conditions
TERMS & CONDITIONS:
The above rates are calculated on the basis of the mentioned hotels and except for long holidays and long weekends. If the room type is not mentioned, the calculation is based on the base category room in the hotel.
Booking will be confirmed only after receiving the advance payment and availability of the mentioned hotels.
In case of non-availability of a room in the chosen hotel, a similar hotel category will be given to you.
Hotels for each category are selected as per the budget and through our feedback system. We suggest you check reviews and locations of hotels mentioned to make sure it is as per your preferences before confirming the package.
ON A TRIP Travel Company does not have any hidden charges except for your lunch and personal expenses. During the journey, if someone asks for extra money, inform us. We will not be responsible if you pay the amount without our concern.
Any extra bed/breakfast for kids which is not mentioned must be paid for directly by the guest to hotel.
ON A TRIP Travel company will not be liable for any natural calamities.
No accommodation, meal, or cost of transport would be paid, reimbursed, or compensated.
All buffet meals/room service will be provided as per the hotel policy.
IMPORTANT POINTS:
ALL BALANCE AMOUNT SHOULD BE CLEARED BEFORE DEPARTURE DATE
The success guest must be at least 18 years of age with a valid photo ID to check into this hotel.
Standard check-in time is 12:00 PM and check-out time is 11:00 AM (or as per the hotel’s policies).
Meal/room plans mentioned in the voucher will be paid by the travel agency. If paying directly, please ensure that you are aware of all such charges that may come as extras.
Early check-in and late check-out depend on room availability and can only be allotted by the hotel authorities.
As per government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo ID and address proof at the time of check-in. Failure to abide by this can result in the hotel denying check-in, and hotels normally do not provide any refund for such cancellations.
Some hotels may have policies that do not allow unmarried/unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts about this, please call us for assistance.
Any changes or booking modifications are subject to availability, and charges may apply as per the hotel policies. We will not be responsible for any service issues at the hotel.
CANCELLATION POLICY:
Cancellation charges of 50% will apply if a confirmed reservation is cancelled between 30 to 15 days from the date of arrival.
Cancellation charges of 75% will apply if a confirmed reservation is cancelled between 15 to 7 days from the date of arrival.
Cancellation charges of 100% will apply if a confirmed reservation is cancelled within a week of the date of arrival. If the booking is cancelled 30 days before, then per-person communication service charges of INR 1000/- will be applicable, followed by the cancellation policy.
No-shows and early departures will result in 100% of the entire day’s charge